Refund policy

All sales are final. Due to the handmade and personal-use nature of our products, we do not accept returns, exchanges, or cancellations. Refunds or replacements are only offered for defective or damaged items reported within 3 business days of delivery. Customers must provide their order number and clear photos of the issue for review.

All classes, events, workshops or experiences are final sale. Please refer to our experience waiver & policy for more details ->  https://dttbylgreen.com/pages/experiences-waiver?_pos=2&_psq=policy&_ss=e&_v=1.0